Privacy Policy

SimersonAi (“SimersonAi,” “we,” “us,” or “our”), operated by Simerson Industries LLC, respects your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our website at simersonai.com and our communications with you. It applies to our public website and general business interactions. It does not govern protected health information that we process on behalf of a client under a Business Associate Agreement (see “Health Information & HIPAA” below).

Information we collect

Information you provide. When you fill out a form, request a game plan, email us, or call us, we may collect your name, company name, email address, phone number, and the details you share about the work you would like to automate.

Information collected automatically. Like most websites, we may collect basic technical information such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies, to operate and improve the site.

How we use information

• To respond to your inquiries and provide the information or services you request.
• To prepare and send your automation game plan and related follow-up.
• To communicate with you about your project, scheduling, and our services.
• To operate, secure, and improve our website and business.
• To comply with legal obligations.

Mobile information and text messaging

If you provide your phone number and opt in, we may send you text messages related to your inquiry, project, or services. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services, such as customer service or messaging providers, is permitted solely to deliver the services you request. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf (such as hosting, email delivery, scheduling, and messaging), under contracts that require them to protect your information and use it only for the services they provide to us. We may also disclose information when required by law or to protect our rights, safety, or property.

Health information & HIPAA

Our public website is not intended to collect protected health information (PHI). Please do not submit PHI, patient records, or insurance details through our website forms, email, or text messages.

When SimersonAi provides services that involve PHI on behalf of a covered entity or another business associate, that PHI is handled under a separate Business Associate Agreement (BAA) and in accordance with the HIPAA Privacy and Security Rules. This Privacy Policy does not govern PHI processed under a client BAA; that information is governed by the BAA and the client’s own privacy practices.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold, including encryption in transit, access controls, and least-privilege practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain information for as long as needed to provide our services, respond to your inquiries, and meet our legal and business obligations, after which we delete or de-identify it.

Your choices and rights

• You may opt out of text messages at any time by replying STOP.
• You may unsubscribe from marketing emails using the link in those emails.
• You may request access to, correction of, or deletion of your personal information by contacting us.
• If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

Cookies

We may use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect site functionality.

Children’s privacy

Our website is intended for businesses and is not directed to children. We do not knowingly collect personal information from anyone under 18.

Third-party links

Our site may link to third-party websites and tools (such as our scheduling provider). We are not responsible for the privacy practices of those third parties.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised effective date.

Contact us

Questions about this Privacy Policy or your information?
Email: info@simersonai.com
Phone: (760) 465-7500
SimersonAi (Simerson Industries LLC), Palm Desert, California